What's not a defect?
Whilst we aim for your new home to be as perfect as possible, there may be some minor or cosmetic items that the developer will not rectify such as minor paint scuffs. Below is a list of items that are not classed as defects:
- General wear and tear
- Damage or misuse by resident/leaseholder
- Damage caused by nature (gales, flood, etc)
- Accidental damage
- Additional specification items requested by resident/leaseholder
- Lost keys/lock change
- Blocked drainage caused by misuse (e.g. nappies in toilet)
- Blown light bulbs – unless bulbs blowing regularly
- Electric fuse trip caused – without checking the cause
- Spider webs
- Leaves in gutters
- Bird nests – unless nest was in place at handover
- Insects
- Failure to follow instructions for appliances
- Faults on gifted items (e.g. some white goods – resident to contact manufacturer directly)
- Radiators needing adjusting or bleeding
- Infrastructure not part of actual development project
- Adjustments to kitchen cupboard shelves/doors
- Bath heights/depths
- Cracked, scratched or broken glass
- Any scratches, dents or marks not identified at handover
- Vandalism
- Condensation or damp caused by improper ventilation habits (e.g. extractor fans off)
- Deterioration caused by neglect or failure to carry out normal maintenance
- Anything caused by alterations or extensions after practical completion
- Colour or variation of materials
- Minor decorative cracks internally/externally and mortar (we will inspect these at the end of defects inspection)